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Frequently asked questions
If you don’t see an answer to your question, please don’t hesitate to reach out to us — we’re always happy to help!
Contact usWhat methods of payment do you accept?
At this time, payment is taken via our website through our online app. We do not except cash or checks.
Can I get a refund?
Unfortunately, all sales are final. If there are circumstances out of your control, please let us know.
Is there a recommended height and weight?
Yes. If you are over 6’ 4” or your body weight is over 300#, there is a possibility the chair may not work for you. However, please contact us as there is not an exact height or weight that would not work.
Can I buy a gift card?
Yes! You can purchase gift cards here. The details and amount will be emailed to the recipient.
Will there be someone to assist me?
Yes. We will have a Pease Pods team member assist you every step of the way.
How do I reschedule?
Please contact us and we can help you reschedule. OR you can go to your account and reschedule from there.